Essentials
You can't find or afford a full IT team — but your business stops when technology breaks. Essentials gives you a complete IT department without the headcount, the hiring struggle, or the overhead.
Most small and mid-sized businesses don't have dedicated IT staff. When something breaks, you're Googling solutions or calling a friend. Patches fall behind. Devices go unmonitored. Security gaps grow quietly. Essentials fixes all of that — proactive monitoring, automated patching, endpoint protection, identity threat detection, and a real help desk your team can call. One predictable monthly cost replaces the chaos of break/fix.
What's Included
- Help desk and user support — your single point of contact for all IT issues
- Proactive endpoint monitoring and automated patch management
- Real-time endpoint threat detection and prevention across all devices
- Identity threat detection — compromised credentials caught and contained
- DNS and web filtering — malicious sites blocked before they load
- Microsoft 365 administration and security configuration
- Device policy enforcement and zero-touch enrollment for new hardware
- Backup monitoring and verified data recovery readiness
- Security awareness training for all users
- After-hours on-call support available at discounted hourly rate
Why Choose MVTS
Stop Hiring IT Staff You Can't Find or Afford
Good IT people are expensive and hard to find. We become your full IT team — help desk, monitoring, security, and administration — without the recruiting, training, or turnover.
No More Surprise IT Bills
Break/fix pricing means every outage is a budget surprise. Flat-rate per-user pricing gives you one predictable monthly cost — no matter how many tickets your team submits.
Stop Losing Days to Problems That Should've Been Caught
Most outages are preventable. We monitor your systems and patch vulnerabilities before they become the 2 AM emergency that derails your week.
Stop Wondering If You're Actually Protected
You have antivirus — but is that enough? Endpoint protection, identity monitoring, DNS filtering, and security awareness training close the gaps that basic tools leave open.
Emergencies Don't Wait for Business Hours
Monday through Friday, 8 AM to 5 PM CT with SLA response targets. After-hours on-call available when critical issues can't wait until morning.
Already Have IT Staff? We Work Alongside Them
Available fully managed or co-managed. We handle everything, or we fill the gaps your existing team can't cover. Either way, same service, same quality.
Ready to Transform Your IT?
Let's discuss how MVTS can bring enterprise-grade reliability and security to your organization.
Schedule a Consultation